Contact: Todd Stieritz | Deputy Director – Public Affairs | [email protected]
For Immediate Release

Department of Public Safety Seeking Public Input on the EMS System in Montgomery County
Anonymous electronic survey to remain open for the next three weeks

Eagleville, PA (June 17, 2024) – The Montgomery County Department of Public Safety is asking for the public’s assistance in shaping the future of the County’s Emergency Medical Services (EMS) system by completing a brief survey. The anonymous feedback submitted via the link below will be utilized by the County and its contractor as a vital source of information when crafting an EMS Strategic Plan over the next several months.

Survey: https://www.surveymonkey.com/r/MontCo_EMS_Public_Imput

Residents are encouraged to be candid and forthcoming when completing the survey. At no point is a name or contact information requested, and responses will not be linked to an IP address or mobile device in any way. The survey will remain open for approximately three weeks.

“Our citizens are essential stakeholders in our study of the EMS system in Montgomery County,” said Brian R. McKown, Interim Director of the Department of Public Safety. “Whether or not you’ve ever had to call 9-1-1 to request an ambulance, we need your feedback to help ensure a sustainable Emergency Medical Services system for the future.”

Primary ambulance coverage for Montgomery County is provided by a network of 19 independent state-licensed EMS agencies: 16 non-profit organizations, two municipal government departments, and one hospital. These agencies are supported by numerous mutual aid ambulance services, aeromedical providers, fire and police departments, and the Department of Public Safety. In 2023, there were 88,225 EMS incidents in Montgomery County, an average of more than 240 calls for service per day.

“Every six minutes, an ambulance staffed by dedicated EMS personnel is dispatched to an emergency somewhere in Montgomery County,” said David P. Brown, Deputy Director – Emergency Medical Services for the Department of Public Safety. “We have a duty to ensure that our EMS agencies have the support, funding, resources, and infrastructure they need in order continue their excellent track record of service to our County.”

To learn more about the study and strategic plan project, visit https://www.montgomerycountypa.gov/4478/2023-EMS-Strategic-Plan.

Information for Public Survey-EMS Study and Recommendations

Department of Public Safety

June 17, 2024

Page, Wolfberg, and Wirth (PWW) are a consulting group hired by the County to conduct an evaluation of how the emergency medical services (EMS) system is currently being provided within and adjacent to Montgomery County. The independent project consultants will provide guidance/recommendations to address the future of EMS delivery in Montgomery County based on emerging trends and best practices in EMS.

A survey of county stakeholders is an important piece to obtain real life experiences from local communities. This short survey will help the project consultants better assess the current state of the system and will be instrumental in helping to shape the recommendations and the direction of EMS in Montgomery County for years to come.

We encourage you to be as open and forthcoming as you can when completing this survey. Please provide additional comments in the narrative sections to share any additional thoughts you wish to share. Your specific responses will not be linked to your IP address or mobile device in any way. Your responses are confidential, will not be shared with any third party and only numerical results will be displayed.

There are seven questions that are easily accessed on your mobile device or laptop/desktop computer by using the QR code or hyperlink.

The survey will be available for about three weeks, please consider completing your comments today.

https://www.surveymonkey.com/r/MontCo_EMS_Public_Imput